• 3.FAQ

    Q1. Can I have a sample order for ceramic product ?

    Yes , we welcome sample order to check quality .

    Q2. What about the lead time?

    A:Sample needs 7~10 days, mass production time needs 45days after sample and order confirmed .

    Q3. Do you have any MOQ limit for ceramic product order?

    A: Low MOQ, 1pc for sample checking is available

    Q4. How do you ship the goods and how long does it take to arrive?

    A: We usually shipping. It usually takes one week or one month to arrive. Airline and international express also optional.

    Q5. How to proceed an order for ceramic product ?

    A: Firstly let us know your requirements or application.
    Secondly We quote according to your requirements or our suggestions.
    Thirdly customer confirms the samples and places deposit for formal order.
    Fourthly We arrange the production.

    Q6. Is it OK to print my logo on ceramic product?

    A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

    Q7: Can your products past the related test ?

    Yes,our products can fit for FDA ,SGS,California,oven ,dishwasher etc test .

    Q8: How about the payment ?

    By TT or LC , 30% deposite , 70% balance after inspection .


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